At Mad Monkey Travel, we are committed to protecting your privacy. We will only use the information that we collect about you lawfully.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not supply your e-mail address to any other third party with the exception of any tour operator or accommodation provider who forms part of your booking. We will give you the chance to refuse any marketing email from us in the future.

The type of information we will collect about you includes:

  • Your full name
  • Your address
  • Your phone number
  • Your email address

We will never collect sensitive information about you without your explicit consent, and your credit card details are never stored or entered into any of our systems. Payments made on this website are processed directly by our aquiring bank (Commonwealth Bank of Australia) using their payment pages.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us.